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退货Returning A Product |
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作者:佚名 文章来源:不详 点击数: 更新时间:2006-8-18 |
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SALESPERSON: May I help you? SARAH: Yes, I would like to return these slacks. SALESPERSON: Alright. Do you have your receipt? SARAH: Yes. Here it is. I bought them last week. SALESPERSON: And why are you returning them? SARAH: I bought them to go with a blouse of mine. But they don’t really match. SALESPERSON: I see. Oh, wait. Ma’am, I’m sorry. These slacks were on sale. SARAH: Yes, they were thirty percent off. SALESPERSON: I’m sorry, but we don’t allow returns on sale items. SARAH: I know many stores have that policy. But I have returned sale items here before. SALESPERSON: I’m sorry, but we usually don’t do it. It is our policy. SARAH: I just bought these slacks a week ago. And I am a regular customer here. Can you make an exception this time? SALESPERSON: Well. Let me talk to the manager for a moment. Ma’am, the manager says I can do it this time. SARAH: Good. I’m a regular customer here. I am glad you can make an exception for me. SALESPERSON: Please show me your receipt again. SARAH: Here it is. SALESPERSON: I will have to give you store credit, Ma’am. If you find something else you like in the store, you can use the credit. SARAH: Store credit is okay with me. I’m sure I will find something I like. I shop here a lot. SALESPERSON: We appreciate your business, Ma’am. 店员:我能为你效劳吗? 莎拉:是的,我想退回这些长裤。 店员:好的,你有收据吗? 莎拉:有的,在这儿。上星期才买的。 店员:为什么要退呢? 莎拉:我本想买来配一件衬衫的,但是它们配起来不好看。 店员:我明白了。等一等,太太,对不起,这是拍卖品。 莎拉:没错,它们是七折品。 店员:对不起,拍卖品不能退货的。 莎拉:我知道很多店都是这样,但是我曾经在你们的店退过拍卖品。 店员:对不起,我们通常不接受的,这是规定。 莎拉:我上个星期才买的,而且我是你们的常客。 这次可以例外吗? 店员:那么,让我和经理说说看。 太太,经理说这次可以。 莎拉:太好了,我是你们的常客,我很高兴你们可以为我破例。 店员:再让我看一看你的收据好吗? 莎拉:这里。 店员:我会给你一些点数,太太。 你可以用这些点数来挑你喜欢的东西。 莎拉:给我点数也可以。 我会找到我喜欢的东西,我常常来这里购物。 店员:谢谢惠顾,太太。实践证明经常访问无忧英语教育网 www.51education.net ,能迅速提高你的英语学习能力!积沙成塔,不断提高! 本站所提供的所有信息仅供学校课堂教学及英语学习者学习研究之用,其著作权归原作者及媒体所有。 |
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